College "Preferred Lenders" List Not Always Preferable
Numerous colleges have created preferred-lender lists in hopes of helping students
who are new to the financial aid process. There are more than one-hundred lender
options, and unbiased advice will prove beneficial to most students. In order to
live up to any school’s standards of reliability, preferred-lenders should be selected
with care and impartiality. Listed lenders should naturally stand out for their
ability to provide students with the least expensive and most comprehensive financial
options. Because student loan rates tend to be similar, some schools say they also
consider help availability, loan regulation clarity, and client privacy when selecting
lenders.
However, recent allegations of unethical, if not illegal, inducements have generated
questions about the reliability of such lists. New York Attorney General Andrew
Cuomo has accused numerous schools and lenders of mutually benefiting from placing
certain lenders on preferred-lender lists. Matteo Fontana, a general manager working
for the Department of Education’s Office of Federal Student Aid, is one of the many
financial aid administrators charged with misconduct. It has been found that Mr.
Fontana owned $100,000 worth of stock in Student Loan Xpress, a student lender giant.
Over 100 schools and 6 other lenders are currently under investigation in an effort
to rid the financial aid process of this corruption.
Considering the high dependency on school lists (Mr. Cuomo stated that, "Ninety
percent of the students take the ‘preferred lender’”), it is important for students
to be informed. It is not necessary to assume the worst, but choosing a lender requires
some personal research. You may want to ask schools about options that go beyond
their top choices.
There are a number of guidelines by which schools should abide when providing loan
advice to students. If your school does not comply with any of the following, you
might want to seek further details.
- If a school chooses to create a preferred-lender list, a list of not-included lenders
should also be available.
- Unreasonable processing delays should not occur as a result of students choosing
lenders not on preferred-lender lists.
- Schools should process all loan requests, regardless of which lender a student has
chosen.
The Higher Education Act has also created regulations for student lenders. To be
a government guaranteed, Federal Family Education Loan Program (FFELP) member, student
lenders should abide by the following:
- Lenders should not secure customers by giving out loans that exceed, once all forms
of financial aid are taken into account, a student’s cost of attendance. The cost
of attendance takes into consideration tuition, fees, housing, food, and necessary
school supplies/expenses.
- Lenders should not give financial aid administrators prizes, bonuses, or payments
in exchange for placing them on preferred lists. Nor may they give incentives to
financial aid administrators for persuading students to use their services.
- Lenders should not offer students, alumni, or other sales representatives inducements
for convincing others to use their services.
- Lenders should not send unsolicited mail with loan application forms to students
or their parents.
The recent revelations in the college funding industry will likely lead to additional,
stricter, regulations. While assuming most schools are involved in misdoings is
unnecessary, always check the fine print before you sign anything.